| Can I see information on any past orders I’ve placed on the Web? |
| Yes. Once logged in, you can click the "Profile" icon on the top right of the website. |
| How long will it take to receive my order once it has been placed online? |
| All IN-STOCK orders ship directly from our Distribution Center and ship within 1-3 business days of placing your order. |
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I need to place a large order that is for more items than you have in stock. What do I do? |
| Contact programsales@iceboxmail.com and a sales representative can work with you to make sure your project is handled to perfection. |
| How frequently do you update your inventory? |
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The inventory that's shown is real-time based on orders that have processed.
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| Can I ship my order to a PO Box? |
Unfortunately, no. All deliveries will come via FedEx/UPS and must be delivered to a physical address.
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I have a question and I haven’t seen it answered in the FAQ. Can I call or email someone to assist me? |
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Yes! If your call pertains to your Web order or to the Web site, please contact us via email at customerservice@iceboxmail.com or via phone at 1-404-665-2440. |
